Returns & Exchanges

At NADI, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.